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This article explains how to configure a Scheduled Task Policy to search Outlook on an end user's endpoint.
Please try searching from within the Client interactively first to determine what configuration you need.
Once you have the settings configured in the Client to successfully search Outlook then you can configure a Scheduled Task Policy to run a search task with the proper settings.
Following are the basic settings needed to search all Outlook folders:
Settings\Locations\Email\EnableMessages This setting needs to be configured to Enable E-Mail Messages
Settings\Locations\Email\EnableAttachments This setting is enabled by default but ensure you do not have it disabled
Settings\Locations\Email\Microsoft\SearchRemoteMailFolders This setting needs to be configured as True if you had to enable that in the Client when you were testing.
Outlook is not the default mail client:
Please ensure that you are viewing the default mail setting as there may be other places that show Outlook as the mail program however it can still not be the default mail program for the machine.
The following steps set Microsoft Outlook as your default mail program from within Outlook.
1.Click the File tab.
3.Under Start up options, select the Make Outlook the default program for E-mail, Contacts, and Calendar check box.
If the above doesn't help it may be that the bitness of Outlook is different than that of Office. The following setting configured in a System Policy applied to the endpoint may help:
The details of this setting is as follows:
When a 64 bit version of Microsoft Office is installed, a specific value is written into the Windows registry to indicate this. Under normal circumstances, the bitness of Office is the same as the bitness of Outlook. However, if Office is 64 bit but Outlook is 32 bit, the registry value will be read and it will be assumed that Outlook is 64 bit (because Office is) and there will be a failure to load the proper resources to search within Outlook. Similarly, if Office is 32 bit but Outlook is 64 bit, it will be assumed that Outlook is 32 bit (because the registry value does not exist) and the Outlook search will not operate properly. If it is known that the bitness of Outlook differs from the bitness of Office, set this to "Force 32 bit" (1) or "Force 64 bit" (2), as appropriate.
The Scheduled Task must be run as the Local Logged on User to search the user's Outlook.
The Mac client does not search Outlook. It will search Apple Mail and MBOX formatted mail files.
The following user guide has further details: