After a search has completed and the Client has closed then the results of that search is sent to the Console to be imported into the Console's database so they can be viewed on the Results screen. You can see if the results are imported by looking at the Source endpoint's (the endpoint/client that performed the search) status screen under the uploads tab. If it shows the upload as Done then you can look at the Results screen for the endpoint named as the Target endpoint (the machine that was searched) and select Filter>Filter by Searches at the top of the screen to see if the search had matches and see the matches from that search.
The following linked user guide page explains the Uploads tab on the Status screen.
The following linked user guide page explains the Filter by Searches feature on the Results screen. If the search shows as having zero Total Matches then the search did not find any matches and there are no results to be shown on the Results screen:
If on the Uploads tab of the Source endpoint the results are shown as uploading then that would need to complete before those results can be imported into the Console's database.
If on the Uploads tab of the Source endpoint the uploaded results is shown as Uploaded but not Done then the Importing Service Task would need to run to import those results. You can check the status of your Service Tasks on the Console's>Admin>Service Tasks screen. The following linked user guide page explains the Service Task view in the Console:
If on the Uploads tab of the Source endpoint the uploaded results is shown as Error then please look in your Services logs in the CAT to see what the error is as explained in the following linked user guide:
If the reason is not apparent when viewing the logs in the CAT then please perform a Gather Data on the Console, from within the Console Administrator Tool, and attach it to a ticket you open in the support portal (https://support.spirion.com/hc/en-us/requests/new). The following linked article explains how to perform a gather data of the Console application: