Posted: 2/8/2011, Updated: 4/24/2013
Spirion provides a variety of documentation and additional resources to assist customers with the deployment, configuration, and troubleshooting of our software as well as facilities enter discussions with other customers, post custom reports, tips and helpful information, request support, and provide feedback directly to the product management team.
Each product has its own User Guide to detail the product features and functions:
The Knowledge Base contains details for deployment and configuration as well as troubleshooting:
The forums provide an opportunity to discuss usage with other customers and ask the community for feedback and assistance.
Feature Requests, General Feedback, and Support
To request a new feature, post your request in the appropriate forum:
To provide general feedback, fill out the form located here:
To request support, open a new ticket on the support portal (http://support.identityfinder.com)