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Many organizations use PackageMaker to create a customized deployment package for Identity Finder Mac Edition. If the custom package is partially removed or becomes corrupted after installation, it may not be possible to install a new package or reinstall the original package. When this occurs, it is possible to manually remove the package to resolve this issue; however, this method should only be used when the installation of a new package fails.
To manually remove a custom package you must have root (administrative) access to the target system and then perform the following steps:
- Open a Terminal window.
- Elevate privileges to root using your standard procedure (e.g., sudo su -)
- Obtain a list of installed packages by issuing the pkgutil command as follows:
- Locate and note the name of the Identity Finder package that was created when the custom installation package was installed. (e.g., "com.identityfinder.idfinstaller.identityFinder.pkg")
- Unlink the package by using the name of your package (not our example name above) and issuing the pkgutil command as follows:
pkgutil --unlink com.identityfinder.idfinstaller.identityFinder.pkg
- When prompted for file removal issue the command 'y' and press Enter:
- Forcibly remove the package by using the name of your package (not our example name above) and issuing the pkgutil command as follows:
pkgutil --forget com.identityfinder.idfinstaller.identityFinder.pkg