When using the Secure action, Identity Finder applies encryption or password protection to the location using the capabilities of the target application. For example, when securing a Word document, Excel spreadsheet, or PowerPoint presentation, Microsoft Office encryption is used. After Identity Finder is used to apply the encryption, it is no longer able to view, open, or decrypt the file. With the exception of High Identity Finder Encryption and Zip Encryption, Identity Finder cannot be used to access a secured location. Therefore, to remove encryption after it is applied, the source application must be used.
In order to remove encryption, it is necessary to know the password used when the location was secured. By default when logged in to an Identity Finder profile, the profile password is used. If an alternate password was used, it may have been automatically saved within the Password Vault. If the password for the location is not known, it cannot be recovered, the location cannot be viewed, and the encryption cannot be removed.
Instructions for removing encryption vary by application and by version, therefore some common instructions are provided below. When specific instructions for removing a password are not available, follow the instructions for changing a password and clear out the existing password or enter a blank password.
To remove or change a Firefox Master Password, open Firefox, go to Tools->Options, Security, and then uncheck "Use a master password." Additional information is available at MozillaZine.
To remove or change a password from an Outlook store (e.g., a *.pst file), use the following resources from Microsoft or search the office.microsoft.com website for additional information:
To remove or change a password for an Office file (Word, Excel or PowerPoint), use the following resources from Microsoft or search the office.microsoft.com website for additional information:
To remove or change a password for an Adobe Acrobat file, use the following resources from Adobe or search the help.adobe.com website for additional information:
- Acrobat X
- Acrobat 9
- Acrobat 8 (PDF download. Refer to Chapter 8: Security -> Securing PDFs -> Set Passwords for PDFs -> Remove Passwords and Security Settings)
Zip files themselves are not encrypted, but rather the contents of the zip are encrypted. There is no facility to remove a password from a zip, therefore it is necessary to extract the contents of the zip using the correct password and then zip the files again without using a password. More information is available at the WinZip support website, kb.winzip.com.